When Liz initially booked, she intended to stay for just three nights, but after she was diagnosed with postpartum preeclampsia, she extended her stay to a full week. (For reference, Boram recommends at least a five-night stay.) “It was stressful and I needed to be checked back into the hospital, so it was great to be able to tap into Boram’s emergency childcare services at no extra cost,” Liz says.
Back to that direct message line: Liz says she could text at any and all hours with a range of needs and requests. “The biggest one was, ‘Can you come take my baby?’ but if you wanted water or a tutorial on how to swaddle or someone to come and wash your pump parts, that help and expertise was all within reach,” she says. “I struggled the most getting the hang of breastfeeding, so to have access to lactation services at 4 a.m. where someone comes and sits beside you on the bed was a gamechanger.”
The rooms and meals were also top-notch. “By New York City standards, the hotel rooms are big,” Liz describes. “You also have a choice between a regular room or a suite, but the whole experience is quite high-end. It’s also fully stocked for baby care and all of that—the diapers, the hospital-grade bassinet—comes included in the cost.” As for the food, all you have to do is pick up the phone and breakfast, lunch and dinner arrive to your door. “The chef specializes in postpartum nutrition, but they also accommodate all dietary restrictions, too. The meals were so tasty!”
Liz only had a couple of complaints: “I saw a definite difference between the night and day staff,” she says. For example, at 3:30 a.m., she texted ‘Can you come take my baby?’ so she could catch a bit of shuteye after a feeding and it took 40 minutes for someone to come. “Some nights, a staffer would arrive in two minutes, but it was inconsistent.” Additionally, the rotation of classes offered to new parents was available on a monthly vs. weekly basis. “Most women are there for three days, so let’s say you really want to attend the baby wearing course, but it was only offered the following week, that’s a bit of a bummer that you have to miss out.”
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