Hyatt’s Great Scotland Yard Hotel, London: Bottom Line Review – Frequent Miler

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My wife and I recently stayed four nights at The Great Scotland Yard Hotel in London. This hotel is in the location of the original Scotland Yard which started its life as a castle used by Scottish royalty, then later became London’s Metropolitan Police headquarters. The police have moved on to the New Scotland Yard and the original building has been completely overhauled into a beautiful hotel which is chock full of whimsical artwork, usually crime-themed to honor the hotel’s namesake.

Table of Contents

Great Scotland Yard Hotel Bottom Line Review

The Great Scotland Yard Hotel is a terrific hotel located smack in the center of London’s most iconic tourist spots. Steps from the hotel you’ll find Trafalgar Square, Big Ben, Westminster Abby, Buckingham Palace, etc. Whether that’s good or bad depends on your perspective. Obviously, if you’re there to sightsee, it’s great. And, for others, the good news is that the hotel is tucked away on a quiet side-street. The bad news is that you can’t go far in any direction before having to push your way through throngs of tourists. I think the location is perfect for first time London visitors. For myself, I’d definitely consider staying again if I need to be in that part of London, but I’ll otherwise stay in a less touristy location.

Pros & Cons

  • Pros:
    • Great location for tourists
    • Very elegant/beautiful design
    • Extraordinary artwork
    • The hotel is quiet despite being close to many tourist hotspots
    • Comfortable bed
    • Huge bath towels
    • Bathroom includes bidet with heated seat
    • Complimentary mini-bar (bottled drinks + bag of caramel popcorn)
    • Tours are available on request. Ask for Mohamed. He was great.
    • Good breakfast (free for Hyatt Globalists). Breakfast included all you could eat from the buffet plus one item from the menu.
    • The Parlour Tea Room (for tea or light dinner) was very nice
    • Excellent cocktails at The 40 elephants bar
    • Secret door to speak easy found in lobby behind fake bookcase (we didn’t have a chance to try the speakeasy, unfortunately)
    • A pillow menu is available in case you’re particular about your pillows
  • Cons:
    • Rooms are small
    • Breakfast service was inconsistent: sometimes very slow.
    • Breakfast was sometimes unpleasantly noisy (there seemed to be tour and cruise groups staying there).
    • Before our stay, the hotel sent a questionnaire titled “Expect the unexpected!” asking about our preferences. But they then completely ignored our responses. That was unexpected, so I should have expected it.
    • No globalist welcome gift
    • At check-in we weren’t given any sort of hotel overview. It would have been nice to learn about things like the speakeasy and the pillow menu in advance. We didn’t know about either until our check-out day.
    • Touristy location (but hotel is tucked away on side street, so pretty quiet)

Details

  • Hyatt Category: 6
  • Point price: 21,000 off-peak, 25,000 standard, 29,000 peak
  • Value: Varies. Prices are sometimes as low as $380 per night, but often $600 or more. When cash rates are at the higher end, the value of using points is very good.
  • Location: Very good for seeing the tourist hot-spots in London
  • Parking: None
  • Resort/Destination Fee: None
  • Internet: Good
  • Service: Good
  • Turndown service: Nightly. Included chocolate mints and replaced complimentary mini-bar items.
  • Dining & Drinks:
    • The Yard breakfast (good but noisy, and sometimes slow service)
    • Ekstedt at The Yard for dinner (we didn’t try it)
    • The Parlour for afternoon tea or a light meal (we didn’t try the former, but the latter was good)
    • The 40 Elephants bar (very good drinks)
    • Síbín Speakeasy (we didn’t try it)
  • Spa: None
  • Fitness Room: Looked fine but I didn’t try it
  • Hyatt Globalist Benefits: 
    • Room Upgrade: We were upgraded to a Deluxe King corner room. It was very small but also very nicely appointed.
    • Free Breakfast: Yes. Includes one menu item plus full buffet
    • Club Lounge: None
    • Late Checkout: 4pm checkout offered and granted
    • Welcome Amenity: None
  • Would I stay again?  I prefer other areas of London, but if I had reason to be in this area I would happily stay again.

Image Gallery

Entrance, Lobby, and Hallways

Immediately after entering the hotel’s foyer, look up to see the exploding clock. We would have missed this entirely if we hadn’t asked for a property tour.
Mohamed is known at the hotel as THE guy to give property tours. He was great! If you stay here, I highly recommend asking for a tour. There are many, many interesting details that you’ll miss otherwise.
Lobby
Lobby from another angle
Embracing the Scotland Yard theme, this display features artwork made by inmates in UK’s criminal justice system.
Embracing the Scotland Yard theme, this display features artwork made by inmates in UK’s criminal justice system.
Whimsical artwork is scattered everywhere around the hotel
Whimsical artwork is scattered everywhere around the hotel
I thought the bedroom doors looked cool

Deluxe King Room

Mini-bar drinks and a bag of caramel popcorn (not pictured) are complimentary.

    

The 40 Elephants Bar

The Forty Elephants were a 19th to 20th century all-female London crime syndicate. The bar is full of decorations showing their images, their stolen loot, and more.

The Parlour Tea Room

Very nice option for afternoon tea or a light meal. Dogs are welcome for tea (with their humans) on Sundays.

Síbín Speakeasy

Hidden entrance to Síbín Speakeasy. A button along a side bookcase (not shown) opens these doors.
Síbín Speakeasy. We didn’t get a chance to try this but would have liked to!

The Yard Breakfast

Hyatt Globalists get free breakfast: Choose one item from the menu plus all-you-can eat from the buffet.

   

Gym



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Greg The Frequent Miler

Greg is the owner, founder, and primary author of the Frequent Miler. He earns millions of points and miles each year, mostly without flying, and dedicates this blog to teaching others how to do the same.

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